In this post you’ll find great phrase templates with examples on how to politely ask a customer to leave a positive review on Etsy. Getting 5 stars reviews are vital to having a successful Etsy store, it builds up the reputation and credibility of your brand.
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A satisfied customer would very likely be happy to leave a review but sometimes they need a little reminder. A polite message request to help your little store by sharing their experience so other customers can trust you is a great way to ensure you get those valuable 5-star reviews. First, here’s a quick overview of the structure of the message:
- Opening line
- Reason of the message/asking for review
- Instructions on how to leave a review on Etsy
- Optional: give away/coupon code
- Closing Line
- Friendly good-bye
- Social Media
1. Opening:
When approaching a customer, thank them for their purchase and enquire if they liked the item. You could also ask if the item arrived safely.
- Hi [name]
- Hello [name],
- I hope you loved the t-shirt!
- Thank you for shopping with [store name] recently, we hope you were happy with your purchase.
- We hope you loved your order, as we loved making it!
- I hope you are 100% satisfied with your purchase, but please contact us if you had any problems with your order.
- Thank you for shopping with us!
- We’re ecstatic that you’ve decided to choose us!
- We hope you’re enjoying your recent purchase.
- Thank you, your order made my day and I hope it brightens yours!
- I just wanted to reach out to make sure your order arrived safely and that it met your expectations.
2. Reason of the message/asking for review:
Make your question short and simple but write it in a way that doesn’t feel unfriendly or impersonal. You could also let them know that their feedback is very valuable to your business.
- I am writing to ask if you could leave a review
- I’d really appreciate it if you could leave a review
- I’d be very grateful if you could leave us some feedback
- It would be very helpful if you could write a review
- I was wondering if you could/if you would be able to write a review
- If possible, leave a picture with your review
- Your feedback is very much appreciated.
- Please leave us a review, as it helps us to better serve our customers!
- To help our business grow, please leave a review.
- If you’re happy with your order, we will be very grateful for your review.
- I would be incredible grateful if you take the time to leave us a review.
- Love your order? Please leave us a review.
- We would be thrilled to hear you feedback, leave us a review!
- I love feedback, don’t forget to leave a review.
- I’d love to hear your thoughts!
- We’d love to hear what you think.
- Consider sharing your feedback.
- Your feedback is extremely important to us, please take a few minutes to share your thoughts.
- We appreciate your feedback, please leave us a review on Etsy.
- Love your purchase? Let us know!
- We would love if you left a review.
- If you are happy with your purchase and you wouldn’t mind leaving a review, I would really appreciate that.
3. Give instructions on how to leave a review on Etsy:
Make it easy for them to leave a review by giving clear instructions.
- To leave a review: Sign in to Etsy.com and go to Your account. Go to Purchases and reviews. Find the item you want to review.
- At the top-right corner, click your account icon (icon with “You” underneath). Select “Purchases and reviews” from the dropdown menu. Scroll down to the item you want to leave a review for.
- Log into Etsy.com and click on “Your account”, then go to “Purchases and reviews” and find the item you want to review.
- You can share your feedback by going to “You” > “Purchases and Reviews” and then leaving a review on your order.
4. Give away a coupon code:
Gain repeat customers by giving away a coupon. This discount will encourage loyalty and of course, more sales!
- Please enjoy the discount of 20% off your next order using code “THANKS20”.
- Here is a little thank you coupon for a freebie of your choice from our store. Use code: “FREEBIE”
- To show my appreciation I’d like to offer you a 15% discount next time you visit the store. The coupon code is “FAV15”.
5. Closing Line:
Always thank the customer in advance for taking the time to leave a review.
- Thank you in advance.
- Thank you for your purchase.
- Thank you for your order.
- Thank you for your business.
- Thank you for shopping small.
- Thank you for your support.
- Thanks for shopping with us!
- Any feedback you can give me would be greatly/highly/much appreciated.
- Thank you for choosing [Store Name].
- I truly appreciate you choosing our store here on Etsy
- Thank you so much in advance for taking the time to share your feedback.
6. Friendly good-bye:
End your message with a friendly and social goodbye, feel free to add your name for a more personal touch.
- Cheers,
- Best regards,
- All the best,
- Best wishes,
- Have a great weekend!
- Have a wonderful day!
- Have a wonderful rest of your day!
- [Your Name/Store Name].
- With love, [name].
7. Social Media:
Grow your business and generate followers by sharing your social media accounts at the end of your message. Take this opportunity to also get some followers on Instagram, Facebook or even direct them to your own blog.
- Let’s be friends on social media:
- Let’s connect:
- Let’s be social!
- Like, share and follow:
- Follow us on our social networks:
- Connect with us:
- We’re social:
I hope that you found some inspiration on how write the perfect message to you customers, so they’ll leave great reviews on your Etsy Store!
Always remember… you are amazing, you are strong, and you mean the world to your children.
Love,
Jackie.
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